Your convenient solution for quick tool repairs. Makita® Factory Service Centers are committed to providing maintenance and repair using genuine parts and quality service.LOGIN TO START REPAIR
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Finding Your Product Model Number
You will need to know your product's model number. Click here for examples of where this can be found.
Click here to search our comprehensive Direct Repair FAQs
Most repairs are completed within
business days of receipt
Solution for Quick & Convenient Repairs
Best for individual or smaller tool quantities
FedEx shipping to a Makita Factory Service Center*
Drop off your Makita Tool to one of
authorized FedEx Shipping Centers
Makita Factory Service Center Technicians will repair your tool with genuine Makita parts
Your tool is returned directly to you – no need to pick it up
Check the repair status anytime and receive status notifications
If the repair is covered under warranty, there is no cost to the user.
For repairs not covered under warranty, the customer may request an estimate prior to repair. If authorized by the customer, the repairs will proceed and upon completion the customer will be informed of the actual costs. Prior to releasing the tool for free return-shipping, Makita will collect full payment for cost of repair.
*Item and/or package shipped in for service cannot exceed 100 lbs. and must not measure greater than 108" in length or 165" in length plus girth (L+2W+2H), otherwise it will need to be brought directly to a Makita Factory Service Center. To locate the closest Factory Service Center to you, please visit www.makitatools.com/service/service-centers Direct Repair is available to legal residents within the continental United States (excluding residents of Alaska, Hawaii, and Puerto Rico).
Fastlane Express Service is a complimentary, priority service for the XRT01 Rebar Tying Tool. A Makita Factory Service Center will service your XRT01 Rebar Tying Tool within 3 days so that your productivity doesn’t take a hit.LEARN MORE