Our website address is: www.makitatools.com
We collect personally identifiable information from users of our website in several ways:
Our website's registration function allows you to voluntarily give us contact information such as your name, mailing address, email address and phone number. We use this information to ensure that you are eligible to register for members-only sections of our website, to send you information about our company and products, for marketing research, and to better serve you.
Our website incorporates order forms and similar functions by which you may request information, purchase products, complete product warranty registration and otherwise register for or request services. If you chose to complete these order forms or use these functions, you may be required to provide contact information, billing information and shipping information, as applicable. We use the information you provide to respond to your request, fulfill your order or provide the requested service, as applicable, and may use this information to send you information about our company and products.
We may run promotions or conduct online surveys on our website in which we ask you for contact information. We use this information in order to complete and fulfill the promotion, collect the survey or for the other purposes identified at the time of collection and may use this information to send you information about our company and products.
If you share personally-identifiable information with us, that information will be treated with strict confidentiality and only used or disclosed as provided in this policy or as you otherwise agree. Some of the products and services we offer, and some of our marketing activities, require us to share your personally-identifiable information with service providers we use to market or provide our products and services to you (for example, if you order replacement parts through our website, we will be required to provide your name and address to a shipping company to ship the parts to you). In order to market and provide these products and services to you, we must share certain personal information about you with these providers. We may also disclose your personal information to third parties that indirectly allow us to market and provide products and services to you. For example, our web hosting provider may have access to personal information transmitted through our website. In addition, we may disclose personal information pursuant to a subpoena or other legal requirement or to enforce our legal rights.
Any personal information we collect will be stored in a secure location and will only be accessible by designated staff or authorized agents. We will require that any service providers with access to your personal information agree to maintain the confidentiality of this personal information in accordance with this policy.
We will not sell, rent, or trade your specific personal information to a third party without your consent. However, we reserve the right to transfer data (including personally identifiable information collected through our website) to a buyer in connection with a sale of stock or assets, merger or any other similar transaction involving Makita USA Inc. if the buyer agrees to honor the promises of privacy that we have made to you.
Occasionally, we may send summary data pertaining to our customers to third parties in order to enhance our products and services, but the summary information does not include any information that can personally be traced to you.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you live in California, the California Consumer Protection Act of 2019 ("CCPA") provides you with the following rights with respect to personal information that Makita U.S.A., Inc. ("Makita," "Us," or "We") has collected about you:
To Request Makita disclose to you the information in categories a through c (a "Request to Know") or to request Makita delete the personal information it has collected about you, email firstname.lastname@example.org. California law requires that We verify your identity before responding to a Request to Know or a Request to Delete. To verify your identity, We compare the information you provided on your request to the information We have in our system. We consider your identity to be verified if the information you provided to Us matches the name we have in our system and at least two of the following pieces of information: email address, physical address, or telephone number. Alternatively, if you have previously created an online account with Makita when registering your tool's warranty, We consider your identity to be verifiable if the username and password you provide to Us matches our records.
Further, California law prohibits Us from discriminating against any consumer who submits a Request to Know or a Request to Delete by, among other things, denying goods or services, charging different prices or rates for goods or services, providing a different level of quality of good or services, or suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.
During the past twelve months, We have collected the following categories of personal information about California consumers:
With one exception (explained in the following paragraph), all the above information is provided directly to Makita by consumers in the course of: (i) completing paper or online voluntary product warranty registration forms; (ii) voluntarily enrollment to receive Makita's email newsletter; (iii) voluntarily entering into promotional contests/sweepstakes sponsored by Makita; and (iv) contacting Makita's customer assistance department, either via telephone or through an online submission.
The one exception is that, within the past twelve months, We purchased a list of arborists to whom we marketed a new line of outdoor power equipment products.
Makita does not sell consumers’ personal information.
Within the past twelve months, Makita has disclosed the following categories of personal information to third parties which co-sponsor promotional contests/sweepstakes with Makita: