Makita Warns of Counterfeit Tools in U.S.
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May 10, 2004 - La Mirada , CA - Makita USA, Inc., manufacturer of high quality industrial power tools and accessories, is warning consumers of an increase of counterfeit power tools on the market. Some of the discovered tools include cordless combo kits, rotary hammers, hammer drills, grinders, polishers, jig saws, and drills.
The PTI alerted the power tool industry in November, 2003 about the threat of poor quality, counterfeit power tools on the market. They've stated that it is a trend originating from Europe , but now occurring in the United States . The PTI warned of sales activities in which persons posing as major power tool manufacturer sales representatives have 'just finished working at a trade show and want to go home without their tool samples.'
These imposters typically sell power tools from the trunk of their rental car for what appears to be bargain basement prices on tools such as rotary hammers, grinders, cordless tools and combination kits. The unsuspecting buyer often finds out these tools are counterfeit only after they open the boxes and begin to use them. Soon the tools fail and they typically bring them to a manufacturer's service center to attempt to have them serviced.
These counterfeit tools may be dangerous as well as of poor quality. They are not properly tested and approved to industry safety standards and may lead to injuries or damage. Members of the PTI are working with state and federal law authorities and several arrests have been made in the investigations.
Counterfeit models typically roughly resemble the original, but if you look closely at some subtle details, you can very easily distinguish between the two. Some of the things to look for in detecting a counterfeit tool are poorly designed and affixed logo labels (possibly upside-down), noticeably light-gauge cords, and a distinct petroleum smell. Other things to look for are model numbers that are invalid, an absence of adequate service manuals, mismatched colored tool cases, and forged major retailer UPC codes and price stickers.
Some of the counterfeit tools investigators have found are cordless combo kits, rotary hammers, hammer drills, grinders, polishers, jig saws, and drills. Counterfeit tools have been discovered at pawn shops, small-scale jewelry shops and at online auction sites. They are also being sold at jobsites to unsuspecting workers. Consumers are being urged to be extremely cautious when purchasing tools through unauthorized dealers and to know what to look for. These counterfeit tools will not operate safely and when they malfunction, might not be serviceable.
Makita USA, Inc. is a leading manufacturer of over 320 professional, industrial quality power tools. All Makita tools are covered by a one-year limited warranty against defects in materials or workmanship and may be serviced at any of our 26 factory service centers or by more than 1000 authorized service centers nationwide. Makita USA, Inc.'s home office is located in La Mirada, California and operates an extensive distribution network located throughout the U.S. For more information, please contact us at 1-800-4-MAKITA (1-800-462-5482) or visit the website at www.makitatools.com.